A Conceptual Model of Lean Quality in Supply Chain Management to Minimize Defect in Residential Houses

Nurlaelah, Nurlaelah and Jati Utomo DH, Jati (2017) A Conceptual Model of Lean Quality in Supply Chain Management to Minimize Defect in Residential Houses. Program Book The 4th International Civil and Infrastructure Engineering Conference (106). (Unpublished)

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Official URL: http://inciec.uitm.edu.my/2017/


Defect has been linown as one of acute problems in residential houses projects. resulting complaints liom residential users. Det'ects in residential houses u,ill have an impact on the budget si.vell with the repair and rew-ork to be done by the contractor. In the end, repair and rervork rvill cause the delav of handover of the house to the customer. The research proposes a conceplual rnodel of I-ean Qualitl in Suppl-,- Chain Management to tackle det-ect problems in residential houses. This neu conuept is an integration ol prcviouslv knorvn approach. i.e. Supply Chain Management (SCM). Total Quality Managenient (TQN{). and l-ean Construction. While SCM ibcuses on managing flou's of materials, inl-ormation, eqLripraent. etc. TQM emphasis on managing factors of qualil', Lean Construction minimizes waste to maximize r.alue for customers. Lean Qualitr in Supply Chain Management G-Q in SCM) promotes a new perspoctive to c{eate a qualitv product with the implementation of time-etficieul construclion process. costeil'ective and rninimal waste to the entire of suppl-v.. chain in construction projects. This paper proposes of SCM, TQM and Lean Consruction to minimize defects in residential houses. based on the literature studv of SCM. TQM and Lean Constnrction concepts. This ner.v concept is expected to be adopled by stakeholders to minimize def'ects iu residential houses. Where the stakeholders will do their work in accordance with the standards that have been determined by paying attention to the prooess of existing construction'lvork resulting in a good quality home building products lo realize customer satisl-action.

Item Type: Article
Uncontrolled Keywords: SCM, TQM, Lean Construction, Integration, Defect
Subjects: T Technology > TA Engineering (General). Civil engineering (General)
Divisions: Faculty of Engineering, Science and Mathematics > School of Civil Engineering and the Environment
Depositing User: Dr Nurlaelah ST,MT
Date Deposited: 04 Jan 2021 02:25
Last Modified: 04 Jan 2021 02:25
URI: http://repository.upi-yai.ac.id/id/eprint/1817

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