(Hasil Turnitin) The Building Image of PT. Jakarta East Industrial Park

Rita Zahara, Rita and NANDAN LIMAKRISNA, NANDAN (2019) (Hasil Turnitin) The Building Image of PT. Jakarta East Industrial Park. A Creative Commons Attribution 4.0 International License, International Review of Management and Marketing, 2020, 10(1), 7-10.

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Abstract

The study aims to determine the effect of service quality and customer relations simultaneous on the image of PT.JEIP. The method used in this research is a descriptive and explanatory survey. The unit of analysis is the investor industrial estates managed by PT.JEIP with a sample size of 110 investors. The time horizon in this study was cross-sectional. The findings in this study are that the service quality and customer relationship simultaneous influence on image of PT. EJIP, but when viewed in partial, it predominantly affects the customer relationship on image of PT. EJIP, while the quality of service has no significant effect on the image of PT. EJIP. Keywords: Service Quality, Customer Relationship, Image

Item Type:	Other
Subjects:	H Social Sciences > H Social Sciences (General)
Divisions:	Fakultas Ekonomi dan Bisnis > Ilmu Manajemen S3
Depositing User:	H Nandan Limakrisna
Date Deposited:	26 Apr 2021 03:36
Last Modified:	26 Apr 2021 03:36
URI:	http://repository.upi-yai.ac.id/id/eprint/3571

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