Ilham Kudratul Alam, Ilham Kudratul Alam and Sepnia Runmita Sari, Sepnia Runmita Sari Analisis Pengaruh Customer Delight Terhadap Loyalitas Konsumen Transmart Carrefour Cilandak Jakarta Selatan. Perpustakaan FEB UPI YAI. (Unpublished)